This website is managed and operated by SYAKAL SDN. BHD. (198401010077/122615-P). Throughout the site, references to “we,” “us,” “our,” refer directly to SYAKAL SDN BHD. We provide access to this site, along with all related tools, information, and services, conditioned upon your agreement to all stated policies, notices, and conditions.
By visiting our site or purchasing something from us, you agree to be bound by the following terms and conditions. Please review them carefully. Placing an order or submitting a purchase request on zone5.com.my signifies that you accept these terms in full.
By ordering or creating an account on zone5.com.my, you grant us permission to add your contact details to our customer database for occasional updates on products, promotions, and special offers.
If you wish to stop receiving marketing emails, you can opt out at any time using the unsubscribe link provided in our messages or by reaching out directly to zone5skateshopmalaysia@gmail.com. zone5.com.my reserves the right to modify these terms and update site content whenever necessary without prior notice.
Receiving an order confirmation serves as acknowledgement of your request—it does not constitute our final acceptance of your order or a binding guarantee to sell. zone5.com.my reserves the right to accept, limit, or decline any order for any reason after it has been placed.
Before any order is fulfilled, payment authorization must be verified and approved through our security and fraud prevention protocols. We may contact you to request additional verification or information prior to processing your purchase.
zone5.com.my accepts no liability for any direct, indirect, incidental, or consequential losses or damages arising from your use of this site. We retain the right to cancel or refuse any order at our discretion without providing justification. If an order is canceled, we will attempt to inform you using the contact details provided and will process a full refund via your original payment method.
All delivery timelines stated on zone5.com.my are estimates only. zone5.com.my is not liable for shipping delays, nor for any loss or damage resulting from late deliveries. If an order contains multiple items and certain stock is unavailable, partial shipments may be dispatched; we will notify you using your registered contact details. Please verify your address and all other details carefully before finalizing your order, as zone5.com.my cannot be held responsible for delivery failures caused by inaccurate address entries.
You can review and verify your details on the checkout page prior to payment. If you discover an error after completing your order, please contact our support team immediately at:
• WhatsApp: +6011-6741 2891
• Email: zone5skateshopmalaysia@gmail.com
If you notify us before your order has been dispatched, zone5.com.my can process a full cancellation. Once an item has shipped, zone5.com.my reserves the right to decline cancellation or charge a processing/recall fee if we are able to intercept the package with our shipping carrier.
It is the buyer’s responsibility to inspect all items and report any defects or damaged goods within 7 days upon receipt.
This website and all items, products, and services made available through it are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied. To the fullest extent permitted by law, zone5.com.my explicitly disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a specific purpose, and non-infringement.
zone5.com.my does not guarantee that website features will remain uninterrupted, secure, or error-free, that system defects will be corrected, or that our servers are free from viruses or other harmful elements. We make no guarantees regarding the accuracy, completeness, or reliability of any material on this site. Certain jurisdictions do not allow limitations on implied warranties, so some of these exclusions may not apply to you.
In the event that a product is listed with an incorrect price or inaccurate details due to a typographical error, zone5.com.my retains the right to cancel or refuse any orders placed for that item. This right applies regardless of whether the order has been confirmed or your payment method charged. If your credit card has already been billed for a cancelled purchase, zone5.com.my will promptly issue a full credit refund to your original payment account.
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Site content may only be used for personal, non-commercial shopping and order placement. No material from zone5.com.my may be copied, reproduced, modified, republished, uploaded, transmitted, or distributed in any form or by any means without obtaining prior written authorization from zone5.com.my. All rights not expressly granted are reserved. Any unauthorized use of site materials violates applicable copyright and trademark laws and may lead to legal action, civil liability, or criminal penalties.